FAQ

Do you have any question?

In this section you will find the answers to frequently asked questions about Resinate services and products.

How do I get cannabis delivered to my home?

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What is an acceptable form of ID to shop at Resinate?

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Can I order online?

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How long to I have to wait until I can pick up my order if I ordered online?

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Do I have to wait for confirmation to pick-up my online order?

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What are Resinate VIP loyalty benefits?

  • Earn Points
    • Automatically get points for every dollar you spend.
  • Get Exclusive Rewards
    • From Celtics Tickets, to limited release accessories.
  • Exclusive Deals
    • Deals that are only for members = more savings.
  • Exclusive Product Drops
    • Have access to products before they are publicly available.
  • Insider Perks
    • Get notifications of deals, new product drops, and events.
  • VIP Event Access
    • We roll out the red carpet for our members.

How can I find out about in-store promotions?

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What are your store hours?

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How do I get a medical card?

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How do I redeem points or apply them towards a purchase?

You can redeem your rewards points at any of our locations. Talk with one of our budtenders to redeem points or let them know you want to redeem points at checkout. All we need if your name and phone number. You can redeem points for any of the Rewards on our Members reward list.  Points are non-transferable and can only be redeemed by the rewards member associated with the account. Points are not refunded with returns.

Do my point expire?

Yes point expire 365 days after the date of purchase.

How do I sign up?

In the sign up section above select the dispensary you frequent most, then follow the instructions.

How do I check my points balance?

Once you sign up you will have a user id. you will be redirected to a link like this: https://mywallet.deals/?m=xxfws121rhucs4xxx/#/profile

You can use that link on any device to find your reward. Just make sure to save that link that contains your ID.

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Worcester

1191 Millbury St.
Worcester, MA 01607

Phone: (508) 476-6290

Hours:
Mon. – Sat. 9am – 8pm
Sun. 10am – 6pm

Northampton

110 Pleasant St.
Northampton MA 01060

Phone: (508) 476-6290

Hours:
Mon. – Thu. 9am – 8pm
Fri. – Sat. 9am – 9pm
Sun. 9am – 6pm

Connect With Us

General Questions: info@iresinate.com
Wholesale Inquiries: wholesale@iresinate.com
Job Opportunities: hr@iresinate.com

PLEASE CONSUME RESPONSIBLY. This product has not been analyzed or approved by the Food and Drug Administration (FDA). There is limited information on the side effects of using this product, and there may be associated health risks. Marijuana use during pregnancy and breast-feeding may pose potential harms. It is against the law to drive or operate machinery when under the influence of this product. KEEP THIS PRODUCT AWAY FROM CHILDREN. There may be health risks associated with consumption of this product. Marijuana can impair concentration, coordination, and judgment. The impairment effects of edible marijuana may be delayed by two hours or more. In case of accidental ingestion, contact poison control hotline 1-800-222-1222 or 9-1-1. This product may be illegal outside of MA.

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